Studiocom will provide online strategy and creative support for selected new product launches, plan and buy all online media, and redesign the two brands’ consumer websites. In addition, the WPP-owned agency will develop long-term strategies for Customer Relationship Management (CRM) surrounding the Dunkin’ stored value Card, and Baskin-Robbins’ Birthday Club program. Search Engine Marketing (SEM), Search Engine Optimization (SEO), and enhanced e-Commerce efforts will also be part of the overall agreement.
“In today’s world having a strong and creative online presence is critical for business. Studiocom demonstrated the passion, creative expertise, and experience with online loyalty programs that we were looking for,” stated Will Kussell, Chief Operating Officer of Dunkin’ Brands.
“Our experience in engaging younger consumers with brands online, and our ideas for positioning Dunkin’ with its present and future customers was, in the end, the determining factor in their decision,” noted Studiocom President, Carlos Pimenta. Studiocom’s new Boston office personnel will be collaborating with the brand’s agency partner, Hill Holliday, Connors and Cosmopolous in developing online extensions for select product campaigns.
on November 2nd at 6:21 pm